Consultations underway to improve Canada Revenue Agency's services

Dialogue with business meant to aid agency's service initiatives
||Last Updated: 10/03/2018
A sign is pictured in front of the Canada Revenue Agency national headquarters in Ottawa, on March 13, 2017. REUTERS/Chris Wattie

The federal government has launched consultations with small and medium-sized businesses in an effort to shift the Canada Revenue Agency (CRA) into a service-oriented organization.

Launched Wednesday, the 2018 Serving You Better consultations were announced by the National Revenue Minister Diane Lebouthillier.

The consultations are intended to provide a forum between business and accountants to improve the CRA, she said.

Consultations will take place online and in various cities across Canada.

For more information, visit

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