Phoenix issues will cost millions to fix

Audit places majority of blame on government department
By Sheila Brawn
|Canadian Payroll Reporter|Last Updated: 01/02/2018
Auditor General
Auditor general Michael Ferguson speaks during a news conference in Ottawa, Nov. 21, 2017. Credit: Chris Wattie (Shutterstock)

A year and a half after the federal government launched its Phoenix pay system, more than 150,000 civil servants paid through its pay centre had outstanding pay issues amounting to half a billion dollars, a new report finds.

It stems from an audit of the troubled Phoenix pay system that Canada’s auditor general Michael Ferguson carried out last year.

The report places most of the responsibility for the problems on Public Services and Procurement Canada (PSPC), the department responsible for administering the government’s payroll.