Should employees foot bill for training?

Air Canada rouge faces criticism for payroll deductions
By Sarah Dobson
|Canadian Payroll Reporter|Last Updated: 09/09/2013

Air Canada’s new airline, rouge, encountered some turbulence after its launch when word spread its flight attendants were being asked to contribute to one week of customer service training at the Disney Institute in Orlando, Fla.

As part of their letter of employment, about 130 people agreed to monthly payroll deductions of about $50 for three years — and if they leave the company early, they are required to repay the full amount.

The reimbursement covers incidentals, such as travel, meals and accommodation, not the actual training, said Renée Smith-Valade, vice-president of customer experience at Air Canada rouge in Vancouver.